Privacy Protection

A365 limited Privacy Policy — How Your Data Is Kept Secure

Protecting your personal data is our highest priority at a365 limited. This Privacy Policy explains in detail what data we collect, why we collect it, how it is stored, and what your rights are — all written in plain, straightforward language.

Last Updated: January 2026 Written in Bengali Reading time: approximately 7 minutes
SSL Encrypted
Every piece of your data and every transaction is protected with the highest level of security.

How We Protect Your Data

What a365 limited does to protect your privacy

SSL Encryption

Every connection on a365 limited is encrypted using SSL/TLS technology. Your login credentials, payment details, and personal information all travel through encrypted channels — completely inaccessible to any third party.

Secure Data Storage

Your data is stored on secure servers. Database encryption and access controls ensure that only authorised staff can access your information when required.

Your Data Is Never Sold

A365 limited never sells your personal data to third parties. Your information is not shared with advertising companies or data brokers — this is our firm commitment.

Minimal Data Collection

We only collect what is strictly necessary to provide our services. No unnecessary data is gathered, and no additional information is taken without your consent.

Cookie Controls

A365 limited uses cookies solely to enhance the quality of our services. You can manage cookies through your browser settings. No unnecessary tracking cookies are used.

Your Rights Are Protected

You have the right to access, correct, or delete your data. a365 limited respects these rights and acts promptly upon request.

Your Rights
Right to Access

You may request to see what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Object

You may object to the processing of your data for specific purposes.

🔐 Your Privacy Is Our Responsibility: By registering with or using the services of a365 limited, you agree to this Privacy Policy. If you have any questions, please Help Center contact us.

1 Introduction

A365 limited is a trusted online betting platform for members in Bangladesh. We understand that when using any online platform, you may have concerns about where your personal information goes. That's why we've written this Privacy Policy with full transparency — no hidden clauses, no fine print.

This policy applies to the a365 limited website, mobile app, and all associated services. When you use our platform, certain information is collected as a matter of course — such as login details, payment information, and so on. This policy clearly explains what that information is used for and why.

📌 In Brief: a365 limited uses your data solely to provide services, ensure security, and meet legal obligations. Your data is never sold.

2 What Data We Collect

A365 limited collects information through three sources: directly from what you provide, automatically through your use of the platform, and from third parties.

Data Type Example How We Collect Data
Identity Information Name, date of birth, NID number Registration & KYC
Contact Information Mobile number, email address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Usage Data Bet history, login times, game preferences Automatic
Device Information IP address, browser type, OS Automatic
Communication Logs Support chat, email correspondence Support System

Not all of the above information is collected at once. Only the data relevant to the service you are using will be collected.

3 Why We Collect Your Data

A365 limited does not collect any information without a clear reason. Every piece of data we gather serves a specific purpose:

  • Account Management: Identity and contact information is used to create, manage, and secure your account.
  • Payment Processing: Financial information is required to process deposits and withdrawals securely.
  • Fraud Prevention: Device and usage data are used to detect suspicious activity.
  • Service Improvement: Your preferences and behaviour are analysed to continually improve the platform.
  • Legal Obligation: Certain data must be retained by law to comply with KYC and AML (Anti-Money Laundering) regulations.
  • Support Services: Communication history is maintained to help resolve your issues quickly and efficiently.
  • Responsible Gaming: Your gaming behavior is monitored and support is provided whenever needed.

4 Who We Share Your Data With

A365 limited does not sell your data to any third party. However, there are limited circumstances in which data may need to be shared:

  • Payment Providers: Necessary information is shared with payment platforms such as bKash and Nagad to process transactions.
  • Technology Service Providers: Data may be shared with trusted service providers — including server hosting, cybersecurity, and analytics partners — who are bound by the same privacy standards we uphold.
  • Law Enforcement Agencies: We may be required to share information with authorities pursuant to a court order or legal obligation.
  • Fraud Prevention Agencies: Relevant information may be shared with industry-wide fraud prevention networks.

⚠️ Our Promise: a365 limited never sells or shares your data — whether for a fee or free of charge — with advertising companies, data brokers, or other betting operators.

5 Cookies & Tracking Technologies

A365 limited uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

  • Essential Cookies: These cookies are essential for login sessions and security — the site cannot function without them.
  • Functional Cookies: To remember your preferences, such as language and layout settings.
  • Analytics Cookies: To understand which sections of the site are most used — this data is anonymous.

You can disable cookies through your browser settings. However, turning off certain cookies may affect the functionality of some features on the site.

6 How Long We Retain Your Data

A365 limited does not retain your data for longer than necessary. However, certain information must be kept for a specified period for legal reasons:

  • Account Information: For the duration the account is active, and for a minimum of 5 years after closure.
  • Transaction & Financial Records: 5 to 7 years (as required by AML regulations).
  • Support communications: up to 2 years.
  • Usage Logs: Up to 12 months.

Once the retention period has passed, data is securely deleted or anonymised. The specific deletion process is governed by our internal policy.

7 Children's Privacy

A365 limited strictly does not collect information from or provide services to anyone under the age of 18. If you believe that personal data of a minor has been submitted to us, please notify us immediately — we will delete that information without delay.

🛡️ Child Protection: If a parent or guardian discovers that their child is using a365 limited, please contact support@a365limited.com immediately. We will take action right away.

8 Your Rights

As a member of a365 limited, you have several rights regarding your personal data. To exercise any of these rights, please submit a written request to our support team.

  • Right to Access Your Data: You may request a copy of any personal data we hold about you.
  • Right to Rectification: You may request that any inaccurate or incomplete information be corrected.
  • Right to Erasure: Under certain conditions (where no legal obligation applies), you may request that your data be deleted.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Right to Object: You may object to your data being used for specific purposes.
  • Right to Data Portability: You may request a copy of your data in a standard, portable format.

Upon receiving a rights request, a365 limited typically responds within 30 days. Complex cases may take longer, but you will be informed accordingly.

9 Security Measures

A365 limited uses multiple layers of security to protect your data, ensuring it is safeguarded through both technical and organisational measures.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Sensitive data stored in our databases is encrypted.
  • Two-factor authentication (2FA) is available.
  • Regular security audits and vulnerability assessments are conducted.
  • Employee access to data is restricted to the minimum necessary.
  • A rapid response plan is in place to address any data breaches promptly.

⚠️ Your Responsibilities: While a365 limited takes every possible measure to ensure security, it is your responsibility to keep your password strong and never share it with anyone. If you notice anything suspicious, contact support immediately.

10 Privacy Policy Updates

A365 limited may update this Privacy Policy from time to time. If significant changes are made, a notice will be posted on the platform or sent to your registered email or mobile number.

If you continue using a365 limited after any changes to this policy, you will be considered to have accepted the updated terms. We recommend checking this page periodically to stay informed.

📅 The latest version of this policy: January 2026. The date of the most recent update is always displayed at the top of the page.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The a365 limited team is always ready to help.

Privacy-related requests are processed within 30 days. For complex cases, this may extend by a further 30 days, but you will be notified accordingly.

Start Betting Safely

Your privacy is protected and your data is secure — join a365 limited today with confidence and enjoy the best betting experience.

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